Max1 helps councils manage customer requests and service delivery with a single, consistent customer record (NAR), clear workflows, and audit-ready traceability.
We’re building a practical platform that replaces spreadsheets and disconnected systems with one secure place to record, track, and report on council operations — starting with customer identity and requests.
Single source of truth for people and organisations — designed to link cleanly to every module.
Track requests end-to-end: status, priority, assignment, notes, and audit history.
Structured asset register and operational workflows (inspections, maintenance) as the platform expands.
Max1 is designed around role-based access and controlled module availability (licensing). Sensitive actions and updates are traceable to support council governance and accountability.
We use separate Dev / Demo / Production environments. Councils can be onboarded via configuration and licensing without cloning codebases.
Want a walkthrough or pilot discussion? Email us and we’ll respond with next steps.